Strategic Operations

Process Improvement Team

Mission

We are committed to advancing operational excellence through process improvement and change management, helping teams across Emory's Research Community improve processes and drive continuous improvement.

Vision

To be a trusted, sought‑after partner in process improvement and change management, recognized for helping teams across Emory's Research Community achieve meaningful and sustainable improvements.

Guiding Principles

• Value‑Driven Improvement:  We focus on process improvement and change initiatives that create meaningful, measurable value and improve processes across Emory's Research Community.

• Trusted Expertise: We bring expertise in process improvement and change management, applying proven methodologies to help teams solve problems and achieve sustainable outcomes.

• Collaboration and Partnership:  We work in close partnership with stakeholders, cultivating a collaborative environment that supports change and continuous improvement.